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Build an Intelligent Customer Service System for ManufacturingOutsourcing
制造业客户常遇到的情况是设备、工序与质检记录分散在纸面和多个系统里。这个方向的智能客服搭建外包，常见问题自动应答，复杂问题转人工并保留上下文。
Deliverables
- Align fields and encoding rules first according to the device and process sequence list.
- 问答知识整理
- 对话流程与转人工规则
- 会话记录与满意度
Similar Direction
Manufacturing · Custom Enterprise Website
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ViewRelevant Case Studies in the Same Industry
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